Booking Terms and Conditions

Trail Path Terms & Conditions

  • We expect participants to be reasonably mentally and physically fit, not under influence of alcohol or any other drugs or medicines
  • Minimum number of participants: We have the right to cancel the tour if the number of participants is less than the minimum
  • TP advises against participation in high difficulty activities to pregnant women, persons with serious health problems or injuries
  • TP reserves the right to cancel or drop the tour in the case of bad weather or other circumstances. If Trail Path cancels the tour you are entitled to full refund of your reservation
  • If the tour duration was reduced due to the participant lack of physical condition, there is also no refund
  • Activity lasts from the starting point of the tour (when the participant meets with the mountain leader) and ends as he arrives to the ending point of the tour. Trail Path takes no responsibility for injuries, occurred outside the course of the trip
  • Trail Path takes no responsibility for injuries, caused in opposition to these general obligations or in the case the participant neglects to follow the leader`s instructions
  • Participants with health problems must inform the leader before the activity starts
  • Any injury that events during the tour, should be reported immediately to the leader. Trail Path will not consider injuries, reported at a later stage
  • TP takes no responsibility for lost, stolen or damaged personal items.
  • Reservation can be made by phone, e-mail or through our booking system
  • No-show policy: If participants without prior notice do not appear, they are not entitled to any refund
  • Prices are in euro and per person. Prices include VAT and all local taxes. TP reserves the right to change prices without warning
  • TP reserves the right to change the general obligations at any time and in any manner for any reason and without warning

Payment & Reservation

All reservations must be made by email. By confirming a reservation, the customer confirms that he/she is aware of the Terms and Conditions of Trail Path and fully comprehends and accepts these terms. 

After expressing interest in a hike, we contact you about how to make an advance payment.

Booking Confirmation

Upon receiving a booking, we will send you written confirmation. With written confirmation we guarantee all services as per our program.

Cancellations – Refund

In the event the client wishes to change or cancel a confirmed reservation he/she must do so in writing (via e-mail). Changes or cancellations by telephone are not permitted and will not be accepted. 

Full refund of the advance payment if the tour is cancelled from our side 

Reservations Changes

Every change in the reservation has to be previously confirmed and agreed from TP.

Client’s Obligations

  • Have valid travel documentation
  • Respect and abide by all customs and foreign exchange regulations of the destination country
  • Respect and abide by all customs and foreign exchange regulations as well as the laws and other regulations of the Greek Government as well as other countries through which he/she passes through or resides in.
  • Inquire whether or not he/she requires a visa for the destination country as well as neighboring countries.
  • In the event the client is unable to continue the trip as a result of being in direct violation of these regulations, the traveler is responsible for all related expenses.
  • Abide by the house rules of the accommodation unit as well as cooperate with the service provider in a well – intentioned manner.
  • Present the service provider in the document proving paid service (voucher received via e-mail or fax).
  • Announce the intention of bringing a pet into the accommodation unit, even if the accommodation unit is described as a pet friendly accommodation, as well as announce the type and size of the pet.

Offers

TP ensures services according to the information published and valid at the time of the confirmation of reservation, and according to the description and travel period in accordance with confirmed reservations except in circumstances beyond TP’s control such as illness of the service provider or his/her immediate family, outstanding circumstances which cannot be foreseen nor eliminated (natural disasters such as earthquakes, floods, sanitary disruptions, fires, droughts, wars, strike, terrorist actions and limitations issued by the government mobilization, country exit ban).

Personal Information

The client provides personal information of his/her own free will. Personal information is required for processing requested services. The same information shall be used for intercommunication. TP is under obligation that the personal information about the client will not be taken out of the country or given to a third party except for the purpose of carrying out requested services. The personal information will be kept in a database. With the acceptance of these General Terms, the client gives permission for his/her personal information to be used for promotional offers.

Liability

TP will not accept any responsibility in the event of delay or changes in schedules, defaults or over bookings of hotels, sickness, death, weather changes & conditions, strikes, war, political instability, quarantine and other causes beyond our control. We reserve the right to vary itineraries in order to improve the itinerary, to the customer’s enjoyment and advantage.